AI Solutions

Name: AI Solutions
Brand: Experience Innovation
Rating: 5 (3 reviews)

We implement practical AI solutions helping organizations improve operational efficiency, enhance user experiences, and ensure regulatory compliance. Our focused approach delivers working systems in 90 days or less, with ongoing support ensuring sustained value for your business.

We specialize in environments where security, reliability, and governance are essential to successful AI implementation.

Transform business challenges into actionable AI opportunities with a customized roadmap accelerating adoption and maximizing ROI.

Protect your organization and ensure
your AI initiatives remain secure, compliant, and aligned with ethical and regulatory standards.

Enhance user experiences with conversational AI providing personalized support, reducing friction, and improving outcomes.

Optimize operations with behind-the-scenes systems automating complex workflows, identifying opportunities, and driving continuous efficiency.

How we create value for you with AI

We believe successful AI implementations and adoption requires more than just technology—it demands a practical approach focused on business outcomes:

Custom Solutions

We build AI solutions tailored to your specific challenges and objectives, not generic tools missing the mark.

Support Beyond Deployment

We provide 6 months of dedicated support to refine and optimize your AI solution based on feedback and circumstances such as new model releases or capabilities.

Rapid Implementation

Our agile methodology delivers working solutions in under 3 months, with measurable impacts emerging within weeks.

Focused on Business Outcomes

We align every AI initiative with specific business objectives, creating clear metrics for success and ensuring measurable return on investment throughout the implementation journey.

Secure by Design

Every solution we create prioritizes safety, stability, and compliance—essential for organizations in regulated environments.

Working Together on Project using a growth mindset

Sustainable
Adoption

Our change approach empowers your teams to embrace AI capabilities by fostering a learning, experimentation, and adaptation mindset, driving sustainable growth.

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What our clients say about working with us

Your AI Adoption Journey With Experience Innovation

1. Strategic Discovery

We begin by deeply understanding your business challenges, objectives, and capabilities through stakeholder interviews, systems assessment, and data evaluation.

3. Agile Implementation

Our iterative development process delivers working capabilities quickly, with regular reviews and adjustments to ensure alignment with your needs.

5. Continuous Refinement

During the initial 6-month launch period, we monitor performance, gather feedback, and optimize your solution for maximum impact.

7. Preparing for & creating change

Our Lean Change framework guides your organization through the transition with structured communication, stakeholder engagement, and adoption strategies designed to build confidence and enthusiasm for new AI capabilities.

2. Collaborative Design

Working closely with your team, we develop a tailored approach with clear outcomes, timelines, and resource requirements.

4. Team Enablement

We prepare your team for success through comprehensive training and usage coaching, documentation, and knowledge transfer.

6. Strategic Partnership

Agents receive annual licensing, and we offer ongoing support to ensure your AI solutions evolve with changing business needs and technological advancements.

8. Continuous Learning & Improvement

We establish feedback loops and learning mechanisms, ensuring your AI solutions evolve based on user experiences, changing business needs, and emerging opportunities.

Our AI Solutions in Detail

AI Strategy Development

Transform business challenges into AI opportunities in less than 3 months. Move confidently from AI aspiration to implementation:

Comprehensive Readiness Assessment: We evaluate your data landscape, organizational culture, and technical infrastructure to identify strengths and gaps.
Executive Alignment Workshop: We build consensus around AI vision, priorities, and governance principles at the leadership level, integrating your AI strategy as part of your organizational strategy rather than as a separate entity.
Data Strategy Roadmap: We develop actionable plans to improve data quality, accessibility, and integration.
Use Case Prioritization Matrix: We guide you to identify high-impact, low-barrier opportunities for immediate wins alongside transformative long-term initiatives.
Implementation Blueprint: We create detailed execution plans with resource requirements, timelines, and success metrics.
Continuous Improvement Framework: We establish processes for ongoing evaluation and adaptation.

AI Regulatory & Governance Framework

We guide your team to establish the structures, policies, and processes needed for responsible AI deployment:

Custom AI Policy Suite: We develop tailored policies defining acceptable AI use, ethical principles, and compliance requirements.
Governance Structure Implementation: We establish clear roles, responsibilities, and decision-making processes for AI oversight.
Risk Assessment & Management System: We create frameworks for identifying, evaluating, and mitigating AI-specific risks.
Comprehensive Data Governance: We implement protocols for data quality, privacy protection, and security compliance.
Transparency & Explainability Standards: We define requirements and methodologies, ensuring AI decisions are understandable and justifiable.
Training & Awareness Program: We build organization-wide AI literacy through role-specific education initiatives.

Our frameworks align with recognized standards for regulated industries, including ISO 42001 certification requirements.

AI Assistants Development

Transform interactions with intelligent, conversational AI

AI assistants are interactive digital systems your employees and customers engage with through natural conversation. These assistants respond to questions, execute tasks, and provide information on demand, becoming trusted allies in daily workflows. They handle routine inquiries instantly while escalating complex scenarios to human experts when necessary.

Assistants integrate into your processes, keeping humans in the loop throughout. Your team members interact with assistants via chat interfaces, email, voice systems, or within your current applications.

Our assistants augment human capabilities by:

Eliminating repetitive information searches, allowing staff to focus on high-value tasks.
Providing consistent, accurate responses based on your approved knowledge base.
Being available 24/7 to support customers and employees whenever they need help.
Learning from interactions to continuously improve response quality.
Collecting valuable data about common questions and user needs for your organization.

The results are significantly reduced response times, greater operational efficiency, consistent quality across all interactions, and the ability to scale support without proportionally increasing staff. Employees gain immediate access to information, freeing them from mundane tasks and enabling them to deliver greater value.

Potential Applications:

Support assistants handling routine inquiries and requests.
Employee productivity assistants provide on-demand information and guidance.
Knowledge discovery assistants making institutional expertise accessible.
Learning assistants delivering personalized training.
Research assistants facilitate industry and domain-specific research with sources of information and references.

AI Agents Development

Transform operations with intelligent automation.

AI agents are autonomous systems working behind the scenes to perform complex tasks and make decisions without constant human direction. Unlike assistants (which respond to requests), agents proactively monitor conditions, initiate actions, and solve problems based on predefined goals and parameters, with the capability to interact with organizational data and technology systems and tools.

Agents operate continuously and autonomously within your business processes. They connect to your data sources, applications, and systems to execute workflows without visible interfaces.

Your employees benefit from autonomous agents through:

Automated completion of routine, multi-step processes previously requiring manual effort.
Proactive identification of issues before they impact operations or customers.
Consistent application of business rules and compliance requirements.
Real-time optimization of resources based on changing conditions.
Detailed logs of actions taken, enabling transparency and accountability.

Your organization benefits from dramatically improved operational efficiency, reduced error rates, enhanced compliance, and the ability to process higher volumes of work without adding staff. Your employees shift from performing repetitive tasks to focusing on strategic priorities requiring human judgment.

Potential Applications:

Workflow automation agents processing transactions end-to-end.
Monitoring agents detecting anomalies and opportunities in real-time.
Resource optimization agents automatically allocate staff and materials.
Compliance agents ensure adherence to regulatory requirements.
Grant application, sales proposal or RFP/RFQ response agent, capable of learning from past proposal outcomes.

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Industries & communities we've worked with

Regulated Gambling and Gaming

Government

Automotive

First Nation Communities

Entertainment & Event Venues

Technology

Banking

Mission-driven Organizations

FAQs

What makes your AI solutions different from generic AI tools like ChatGPT?

Unlike generic AI tools, we create purpose-built solutions securely integrated with your systems for your specific business challenges. While tools like ChatGPT offer impressive general capabilities, they lack the specialized knowledge, security controls, and business process integration needed for enterprise use.

Our solutions differ in three critical ways: First, we train AI on your specific data, processes, and industry context, making it immediately relevant to your operations. Second, we implement proper governance and security controls, ensuring the AI operates within appropriate boundaries and protects sensitive information. Third, we offer the ability to integrate the AI directly with your existing systems, allowing workflow automation rather than requiring users to switch between applications. The result is AI delivering measurable business outcomes rather than novelty demonstrations.

What's the difference between an AI assistant and an AI agent?

AI assistants are interactive and respond to direct requests. They help users accomplish tasks through conversation or specific commands. They excel at providing information, answering questions, and executing discrete tasks when asked. Consider assistants as intelligent partners with whom users actively engage to get help.

AI agents work autonomously in the background, continuously monitoring conditions, making decisions, and taking actions based on predefined goals without requiring constant human direction. They proactively identify opportunities, solve problems, and execute complex workflows without being prompted. Think of agents as automated team members working independently to accomplish specific objectives.

Most organizations benefit from deploying both assistants for user-facing interactions and agents for behind-the-scenes optimization. For example, a customer service assistant might help users resolve issues through conversation, while an agent might automatically route tickets, detect patterns in customer inquiries, and generate preemptive solutions.

How do you ensure the security of AI solutions you develop?

We implement a comprehensive, multi-layered security approach for all AI solutions we develop:

First, we conduct thorough risk assessments to identify potential vulnerabilities specific to your AI implementation and data. This includes evaluating data access patterns, the potential for prompt injection attacks, and sensitive information handling.

Second, we implement robust controls, including:

Data encryption both in transit and at rest
Strict authentication and authorization protocols limiting AI system access
Comprehensive audit logging of all AI actions and decisions
Regular security testing, including penetration testing and prompt injection testing
Secure development practices following industry standards

Third, we provide clear documentation and training for your team on security best practices when working with AI systems. For regulated industries, we incorporate specific security requirements relevant to your sector, ensuring compliance with standards like SOC2, HIPAA, PCI-DSS, or GDPR as needed. All our solutions include comprehensive monitoring capabilities, allowing you to detect unusual behaviour and maintain appropriate oversight.

How do you approach data privacy when implementing AI solutions?

We follow privacy-by-design principles throughout our implementation process. This begins with a privacy impact assessment identifying what personal data might be used, how it flows through the system, and potential privacy risks.

We minimize data collection to only what the AI needs to function effectively, implementing data anonymization and pseudonymization techniques where appropriate. For training AI models, we ensure proper consent mechanisms and explain how data will be used.

We build privacy controls directly into the AI, including:

Automatic PII detection and redaction capabilities
Configurable data retention policies
User consent management
Access controls restricting who can view sensitive information
Audit trails documenting all data access

We work closely with your legal and compliance teams to ensure any AI solutions adhere to your organizational policies and applicable regulations, including GDPR, CCPA, and industry-specific requirements. Throughout implementation, we document all privacy measures for regulatory evidence and future audits.

How long does it take to implement an AI solution?

Our implementation timelines vary by solution type:

AI Strategy typically takes 8-12 weeks, beginning with stakeholder interviews and readiness assessment, moving through executive alignment sessions, and culminating in a comprehensive roadmap with prioritized use cases.

Governance Frameworks take 4-24 weeks to implement, depending on your organization's complexity and existing governance structures. A baseline framework with essential policies can be implemented in 4-6 weeks, while comprehensive frameworks aligned with ISO 42001 certification may require 16-24 weeks.

AI Assistants/Agents generally take 8-12 weeks for initial deployment following this progression:

Weeks 1-2: Requirements gathering and solution design
Weeks 3-5: Initial development and integration
Weeks 6-7: Testing and training
Weeks 8-10: Pilot deployment with selected users
Weeks 10-12: Refinement and full deployment

These timelines include all phases from discovery through deployment. Our approach emphasizes quick wins, with initial capabilities often available within the first month. For example, an AI assistant might begin answering a subset of common questions within 3-4 weeks, expanding its capabilities over the following months.

For organizations with strong data infrastructure and clear use cases, timelines can be accelerated further. We prioritize quickly getting working solutions in your hands and then iteratively improving them based on real-world usage and feedback.

Do we need extensive technical resources to maintain these AI solutions?

No. We design solutions to be maintainable with low technical overhead. Typically, organizations need 1-2 individuals with technical knowledge to serve as solution administrators. These administrators don't need specialized AI expertise—they use management interfaces we provide for tasks like:

Updating the AI's knowledge base with new information
Reviewing performance metrics and identifying improvement opportunities
Managing user access and permissions
Configuring business rules and workflows
Monitoring system health and usage patterns

We provide content management tools for AI assistants, allowing non-technical staff to update responses, add new topics, and review conversation logs. For AI agents, we create dashboards showing key performance indicators and allowing configuration changes without coding.